Customer Service & Support
Premium Lifecycle Services PerformanceCare by Ziemann for your industry
More Uptime. More Efficiency. More Value.
More Uptime. More Efficiency. More Value.
Get more from your equipment. Every day. Throughout its lifecycle.
Your equipment is critical to your operation. PerformanceCare helps you keep it performing at its best by maximizing availability, improving efficiency, reducing lifecycle costs, and protecting long-term asset value.
From proactive support and performance optimization to modernization and lifecycle services, PerformanceCare combines deep process expertise with hands-on execution to turn service into a continuous performance advantage.
Maximize Availability
Keep production running.
Reduce unplanned downtime, strengthen equipment reliability, and protect production continuity throughout the lifecycle.
Improve Efficiency
Keep Turn performance potential into measurable value.running.
Optimize equipment and processes to improve operational efficiency, productivity, and resource utilization.
Control Lifecycle Costs
Invest where it creates the greatest value.
Plan maintenance and modernization with confidence, avoid unnecessary costs, and focus investment where it delivers real operational impact.
Extend Asset Value
Get more from the equipment you already have.
Maintain performance, extend equipment lifetime, and maximize the value of your installed assets through targeted lifecycle management.
The PerformanceCare Service Portfolio
Everything you need to keep performance high.
One integrated portfolio. One clear objective: to keep your operation reliable, efficient, and competitive throughout the equipment lifecycle.
Spare Parts
Keep production running.
Protect availability. Minimize downtime.
Get the right parts when they matter most to maintain equipment reliability, reduce production risk, and keep your operation moving.
- Critical spares
- Wear parts
- Parts standardization
Equipment Insights
Know where to act.
See risks earlier. Make better decisions.
Gain transparency on equipment condition, efficiency, and performance potential to prioritize the right actions and make confident lifecycle decisions.
- Condition assessments
- Efficiency analysis
- Hygiene & CIP
- Safety & compliance
Retrofits & Modernization
Get more from your assets.
Improve performance. Extend lifetime.
Unlock more value from your installed equipment through targeted upgrades that improve efficiency, reduce operational risk, and extend asset lifetime.
- Tank retrofits
- Equipment modernization
- Automation upgrades
Engineering Solutions
Small changes. Big impact.
Solve challenges. Unlock performance.
Turn targeted engineering improvements into measurable operational benefits in efficiency, safety, accessibility, and process performance.
- Piping and layout
- Safety and accessibility
- Process optimization
Remote Support
Expertise when it matters.
Resolve issues faster. Keep performance on track.
Get fast access to technical expertise to solve operational issues, optimize performance, and support confident decision-making.
- Remote diagnostics
- Performance support
- Operator guidance
Service Agreements
Make performance predictable.
Move from reactive service to proactive performance.
Create greater reliability and planning confidence through structured lifecycle support tailored to your operational priorities.
- Preventive maintenance
- Inspections
- Priority support
- Reliability programs
Selected PerformanceCare Solutions
Tank Retrofit & Revision
- Reduce operational risks and avoid unexpected failures
- Create a reliable basis for repair vs. replacement decisions
- Implement targeted upgrades instead of full replacement
Lauter Tun Drive Retrofit
- Replace obsolete drive systems with modern, available technology
- Secure spare parts availability and reduce operational risk
- Improve reliability and ensure stable production performance
PerformanceCare Support & Response
Fast Support for Existing Installations
For operational issues, troubleshooting, or PerformanceCare service requests, our ticket system provides a clear, structured, and efficient path to expert support.
- Direct assignment to responsible experts
- Transparent processing of requests
- Clear tracking and documentation
Industries We Serve
Beverages
Juice Logistics
Lebensmittel
Destillieren
Chemie
Schüttgutlogistik
Pharma
Why customers choose PerformanceCare
- Deep process and tank expertise
- Strong competence in installed base optimization
- Engineering-driven approach
- Fast response and practical execution
- Focus on uptime, reliability, and profitability
Let’s Improve Your Installed Base with PerformanceCare
Discover how PerformanceCare can help you protect uptime, optimize operations, and unlock more value from your installed base through tailored lifecycle services, practical engineering solutions, and long-term performance improvement.
Start the conversation
Schedule your PerformanceCare review to identify high-impact opportunities, secure critical support, and define the right service package before downtime, obsolescence, or avoidable costs affect your operation.